TERMS & CONDITIONS
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Please read this carefully. By submitting an order on this website, you are agreeing to the terms that appear below which will apply to any purchase made on this website.
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To place orders using this website you must be a registered customer of Ace Export Services Limited: Ace Export; ("Ace", "we", "us" or "our") and be a business which is operated by a person who is 18 years of age or over.
These Terms and Conditions apply to all sales and purchases and users of this website.
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1. Licence for website access
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Ece Export Services grants you a limited licence to access and make personal use of this website, but not to download (other than page caching) or modify it, or any portion of it, except with express written consent of Ace Export. This licence does not include any resale or commercial use of this website or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of this website or its contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, or similar data gathering and extraction tools.
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This website or any portion of this website may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without our express written consent.
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You may not frame or use framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of Ace Export Services and its affiliates without express written consent. You may not use any meta tags or any other "hidden text" utilising Ace Export or its affiliates' names or trademarks without the express written consent of Ace Export Services Ltd. Any unauthorised use terminates the permission or license granted by Ace Export Services.
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You are granted a limited, revocable, and non-exclusive right to create a hyperlink to the home or login page of this website as long as the link does not portray Ace Exports, its affiliates, or their products or services in a false, misleading, derogatory, or otherwise offensive matter. You may not use any Ace Export logo or other proprietary graphic or trademark as part of the link without our express written consent.
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2. Your conduct
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You must not use the website in any way that causes, or is likely to cause, the website or access to it to be interrupted, damaged or impaired in any way.
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You understand that you, and not Ace Export Services, are responsible for all electronic communications and content sent from your computer to us and you must use the website for lawful purposes only.
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You must not use the website for any of the following:
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for fraudulent purposes, or in connection with a criminal offence or other unlawful activity;
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to send, use or reuse any material that is illegal, offensive, abusive, indecent, defamatory, obscene or menacing; or in breach of copyright, trademark, confidence, privacy or any other right; or is otherwise injurious to third parties; or objectionable; or which consists of or contains software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any "spam"; and/or
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to cause annoyance, inconvenience or needless anxiet
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3. Copyright, authors' rights and database rights
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You may not systematically extract and/or re-utilise parts of the contents of the website without Ace's express written consent. In particular, you may not utilise any data mining, robots, or similar data gathering and extraction tools to extract (whether once or many times) for re-utilisation of any substantial parts of this website, without Ace’s express written consent. You also may not create and/or publish your own database that features substantial parts of this website (e.g. our prices and product listings) without Ace’s express written consent.
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4. Purchase Contract
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By placing an order with Ace Export, via our website you are offering to contract with Ace Export on the basis of these Terms and Conditions. The Contract shall be formed when Ace Export Services acknowledges acceptance of your order or delivers the Products to you, whichever occurs earlier. The Contract is subject to availability of stock. Neither Ace’s price list nor any prices which appear on our website constitute an offer and Ace Export may amend its published prices at any time prior to formation of the Contract in accordance with this Condition. Any current price list replaces all previous price lists. Prices are quoted exclusive of VAT which shall be charged if applicable.
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We reserve the right at all times at our sole discretion to amend these Terms and Conditions in order to comply with the operation of law, regulation, guidance, a decision of the court or equivalent body or as We otherwise see fit.
If you order goods after we have published any changes you will be bound by those changes. Accordingly, you should check prior to each order to ensure that you understand the precise terms and conditions applicable to your purchase.
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We will notify you by email to the email address you have provided to us as soon as possible to confirm receipt of your order and email you again to confirm details. Our acceptance of your order will take place upon despatch of the product(s) ordered and at this point the purchase contract will be made and we will supply the goods to you in accordance with these Terms and Conditions.
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Ace Export reserves the right to refuse your custom, cancel any order or suspend delivery of any order if:
(i) payments are not received from the registered Customer or other pre-authorised payment provider or agent;
(ii) in its absolute discretion there is a risk that to proceed with such activity may result in a breach of any law, rule or regulation of any jurisdiction relating to bribery, corruption, money-laundering, terrorist financing or the breach of any sanctions related laws or rules including any economic, financial or trade laws or regulations enacted or enforced by any jurisdiction.
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Ace Export reserves the right to take any action that is required by Us in order to comply with any law, regulation (including guidance from regulators) or an order of the court.
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5. Pricing and Availability
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The prices quoted on our website are national indicative/ guide prices only. All prices are quoted excluding VAT, where applicable VAT will be added to invoices. Prices are liable to change without prior notice and are a guide only. Ace Export cannot guarantee the supply of product.
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Products are subject to availability and prevailing market conditions. We may limit the quantities of goods (particularly goods on special offer) supplied to any one customer.
Product descriptions and prices should only be used as a guide and Ace Export reserves the right to vary them without notice.
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You shall be responsible for any export license requirements, clearing goods for export, freight and carriage and any import licenses to import any product into any jurisdiction outside of the UK. Ace Export no liability in respect of any breach of any import or sanctions related laws, rules or regulations that you may breach by your export and import of the products caused by your acts or omissions, wilful misconduct, negligent actions or otherwise.
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11. Payment
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Payment for the delivered goods will be according to the trading terms that have been agreed in advance with Ace Export. Payment may be made by debit or credit card or other method as agreed. Payment may only be made by you as the registered customer of Ace Export or another person or entity that has been registered and approved in advance by Ace Export Services Ltd.
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In placing an order with Ace Export, you warrant and represent that you will not make any payment or procure a payment either directly or indirectly via any person or legal entity that is not registered and approved by Ace Export Services Ltd.
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Ace Export Services reserves the right in its absolute discretion, to refuse payment, suspend delivery of any pending orders and suspend trading with you if these terms are not adhered to.
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The debit and credit cards accepted by us are those listed on the website on the date on which your order is placed.
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12. Availability of service
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The service may be unavailable at certain times to allow Ace Export Services to maintain and upgrade the website. Although Ace Export will always endeavour to inform customers in advance of any service unavailability, this cannot be guaranteed. Ace Export reserves the right to alter or withdraw the service at any time and also reserve the right to refuse the service to any customer without giving a reason.
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13. Customer Complaints
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If you have any comments or complaints on or about our website, please contact us via our website www.aceexports.co.uk.
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Ace Export is constantly monitoring and checking the information on this website. While we will use reasonable endeavours to verify the accuracy of any information we place on the website, we make no warranties, whether express or implied in relation to its accuracy. We would advise you to check the label or product packaging, prior to use.
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Where precise information is important to you on a branded line, please contact the manufacturer whose contact details appear on the packaging or label. For any Ace own label product, please email our Customer Relations team at info@aceexports.co.uk
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Where a product description contains a link to another party’s website, please note that Ace Export Services does not vet these websites and has no control over their contents. Ace Export Services cannot accept any liability in respect of the use of those 3rd Party websites.
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This data is supplied for your personal use only in placing orders through this website, and you may not copy, reproduce, transmit, publish, display, distribute, commercially exploit or create derivative works of such material and content.
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Ace Export Services Ltd makes every effort to ensure that this website is free from viruses or defects. However, we cannot guarantee that your use of this website or any websites accessible through it won't cause damage to your computer. It is your responsibility to ensure that the right equipment is available to use the website and screen out anything that may damage it. Ace Export Services shall not be liable to any person for any loss or damage which may arise to computer equipment as a result of using this website.
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Other than as set out above, our maximum liability arising out of any order for the supply of goods to you under this contract will be limited to the price of the goods contained in that order.
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14. Password/Account Security
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If you use the website, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer to prevent unauthorised access to your account. You agree to accept responsibility for all activities that occur under your account or password. You should take all necessary steps to ensure that the password is kept confidential and secure and should inform us immediately if you have any reason to believe that your password has become known to anyone else, or if the password is being, or is likely to be, used in an unauthorised manner.
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Please ensure that the details you provide us with are correct and complete and inform us immediately of any changes to the information that you provided when registering.
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We reserve the right to refuse access to the website, terminate accounts, remove or edit content, or cancel orders at our discretion. If we cancel an order, it will be without charge to you. We shall not be liable to any person for any loss or damage which may arise as a result of any failure by you to protect your password or account.
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15. General
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If any of these Terms and Conditions is held by any court of competent authority to be unlawful, invalid or unenforceable, in whole or in part, this will not affect the validity of the remaining Terms and Conditions which will continue to be valid and enforceable to the fullest extent permitted by law.
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All copyright, trademarks and all other intellectual property rights in all material or content supplied as part of this website shall remain at all times vested in us or our licensors. You are permitted to use this material only for your personal use in placing orders through this website, and you may not copy, reproduce, transmit, publish, display, distribute, commercially exploit or create derivative works of such material and content.
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These Terms and Conditions will be governed by English law and the parties submit to the exclusive jurisdiction of the English courts in relation to any dispute which may arise between them. This website is operated by Ace Export Services Limited whose registered office is situated at 10 - 12 Brook House Business Centre Brook Street, Tipton
United Kingdom, DY4 9DD (England and Wales).
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18. Privacy
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Any personal data you supply to us will be held and processed in accordance with our Privacy Policy,
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In particular, we will collect, process and share your data as follows;
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We will share the information we hold about you with any group company, any Drop Shipment supplier or any other contractor or third party required for the fulfilment of our contract with you,
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We may contact you by post, email, telephone, text/sms or Whatsapp with information about goods and services that we feel may be of interest to you that are similar to those you have already purchased.
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We will not share or disclose your personal data with any third party without your consent
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We may automatically collect and use sales and purchase data to analyse and assess sales. We may anonymise this data and share it with selected suppliers for the same purpose.
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If you are no longer interested in hearing from us, please email us at info@aceexports.co.uk, or write to us at Ace Export Services Ltd,
Marketing Department, 10 - 12 Brook House Business Centre Brook Street, Tipton
United Kingdom DY4 9DD
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